

Step #1 uses the default IP address for current-gen BT Smart Hub devices. Disable your firewall using the toggle on this screen.

#IP UNBLOCK FREE#
If that doesn’t help, consider temporarily deactivating your Xfinity Gateway firewall.īT broadband users can usually fix connection issues by deactivating the “Personal Firewall” in BT Protect, an optional antivirus program that comes free with some subscriptions. Once you’re in, try disabling any parental control settings you may have turned on. To try from elsewhere, log in at the MyXFi portal instead. You'll need to be connected to your home network for this to work. If you use a different static IP, swap in that address there. Step #1 uses the default IP address for Xfinity routers. Log in using your Xfinity account credentials.Hit “Enter” to head to the Xfinity login page.Type “10.0.0.1” into your browser’s search bar.There are a few tactics Xfinity users can try to get unstuck. If you don't know your internet service provider is, head to WhoIsMyISP. We've compiled tips to remedy common issues for Xfinity and BT Broadband users below, along with useful general solutions for other ISPs.
